Performance analytics from what actually happened at the door.
No-show and late rates, hours and labour cost, trends by day and reliability by department: built from verified check-ins rather than typed-up timesheets.
Updated 26 September 20262 min readBy the ScanRoster team
From records to insightillustrative
AttendanceCheck-ins against the roster
HoursWorked time after breaks, at each rate
Operational analytics · example
Manager insight: no-shows cluster on two days. A rota question, not a people one.
Analyticsexample view · last 30 days
Scans check-ins and check-outs
Roster who was due, and when
Pay rates behind the hours
No-show rate2.1%
Late rate4.8%
Hours1,284
Labour cost£16.9k
An example of the view. The figures are illustrative, not results from a customer.
Analytics built from records that are already true
Most workforce reports start from a timesheet somebody typed in, which means they measure what people remembered, not what happened. ScanRoster’s analytics start from scans: a check-in is a timestamp taken at the venue, against the roster that said who was due. The numbers are only as good as that input, and that input is the part ScanRoster is built to get right. See how the QR check-in works.
What you can see
Arrivals
How many check-ins there were over the period.
No-show rate
Rostered shifts where nobody checked in within the grace period.
Late rate
Check-ins that landed outside the shift’s window.
Hours and labour cost
Worked hours, after breaks, and what they cost at each person’s rate.
Daily trend
On-time, late and no-show arrivals for each day, in each venue’s own calendar.
By department
Reliability and headcount for each department, so a problem in one kitchen is not averaged away by a good front desk.
Any window from 7 to 180 days, for one venue or across every venue you manage. Managers see the venues they are assigned to; owners see the whole organisation.
Questions it is meant to answer
Is lateness a person, a shift or a department? A late rate concentrated in one department on one day of the week is a rota problem, not a discipline problem.
Are no-shows rising? The daily trend shows whether last month’s cover scramble was a bad week or the start of a pattern.
What is a venue costing to run? Labour cost comes from the same hours payroll uses, so it matches the pay run instead of approximating it.
What it deliberately does not do
ScanRoster does not hold your sales figures, so it does not show revenue or labour as a percentage of revenue, and it will not estimate one. A number it cannot back with a record is left out rather than invented.
From numbers to action
Analytics are the slow loop. The fast loop is the dashboard: who is on the floor now, which shifts started without anyone, and which records need a look today. When a shift starts without its person, ScanRoster flags the no-show and ranks who could cover it, so the scramble starts with a shortlist instead of a group message. Both loops read the same records, which are held on each employee’s profile.
