Use cases, from a single cafe to a group of hotels.
ScanRoster is built for hospitality first and used by shift-based teams worldwide. Here is how each kind of operation puts it to work.
Who runs on ScanRostershift-based teams
Hospitality first
RestaurantsBars and cafes
HotelsEvery department
Event teamsBanqueting, crews
ScanRoster
StaffingClient sites
Multi-venueGroups, any country
Hotels
Several departments, around the clock. Front office, housekeeping, food and beverage, kitchen and maintenance each run their own rota under one roof. Overnight shifts cross midnight, and housekeeping hours swing with occupancy.
Rosters by department, with skills such as a food-hygiene certificate required where they apply
Overnight shifts recorded as one shift, not two broken ones
Reliability by department, so one team’s pattern is not averaged away
Restaurants, cafes and bars
Split shifts and the 6am call-off. Lunch and dinner services, split shifts, a small team where one missing person changes the night. Most of the week’s admin is the rota and the hours.
A missed shift flagged after the grace period, with a ranked shortlist of who can cover
New starters added at the door in seconds with quick add
Breaks recorded at check-out, so paid hours are right the first time
Event and banqueting teams
Large crews, short notice. Crews that grow for a weekend and shrink on Monday, many of them casual, arriving at once for a load-in.
A whole crew imported from a spreadsheet in one step
Near-simultaneous check-ins at one door, each on the person’s own phone
Casual staff paid on verified hours rather than a signed sheet
Staffing and agency operations
Your people, someone else’s venue. Staff placed across client sites, where the proof of hours is what gets invoiced and paid.
A check-in code per site, so each record says where the hours were worked
Location and time checks on every scan, with exceptions flagged in words
Hours and pay that stand up when a client queries them
Multi-venue groups
Many sites, one view. Groups running venues in different cities, and sometimes different countries, with different rules and currencies.
Each venue in its own timezone, currency and labour rules
Managers scoped to the venues they run; owners see everything
Analytics per venue or across the group
Hospitality first, and why that still helps everyone else
ScanRoster was built in a working restaurant, and hospitality is where it is most at home. That shapes the product in ways that matter elsewhere too: it assumes shifts cross midnight, that staff move between venues, that the signal is poor in the back of the building and that the person you need is often the one who did not turn up.
Any shift-based operation with those problems can use it. What it is not designed for is salaried office work with no shifts, no venue and no need to prove where time was spent.
One product, anywhere
ScanRoster is used worldwide, and every venue runs on the rules of the country it is in. Labour rule sets ship for the United Kingdom, the United Arab Emirates, the United States, Australia, Italy and Bangladesh, and hours are recorded in each venue’s own timezone and paid in its own currency.
